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🔐 Data Protection

Matka Matka Privacy Policy – Your data is in safe hands

At Matka Matka, your privacy matters deeply to us. This document explains exactly what information we collect, why we collect it, and how we keep it secure — in plain, straightforward language, free of complex legal jargon.

Last Updated: January 1, 2026

Key Highlights of Our Privacy Policy

A quick overview of the most important aspects of this policy

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Data is not sold

Matka Matka never sells your personal information to third parties. Your data is used solely for operating the platform.

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256-bit encryption

All your data is protected with the highest-grade SSL encryption, ensuring bank-level security standards.

Your Control

You may view, correct, or request deletion of your information at any time. Your data belongs to you.

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Cookie Transparency

Everything Matka Matka uses cookies for — and why — is clearly explained here. You can disable non-essential cookies at any time.

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Minimal Data Collection

We collect only the information that is strictly necessary to provide our services. No additional data is gathered.

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International Standards

Matka Matka operates in accordance with international data protection standards, with compliance verified through regular third-party audits.

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1. Introduction & Scope

This Privacy Policy of Matka Matka (matkamatka.pro) is designed to ensure complete transparency about how we handle your personal information. This policy applies to our website, mobile app, and all other digital services.

By using the Matka Matka website or services, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

We believe privacy is a fundamental right. That is why, from the very beginning, Matka Matka has followed a "Privacy by Design" principle — meaning data protection is not an afterthought; it is built into the core of our system.

If this policy changes, we will notify you by email or through a platform notification. For significant changes, your consent will be sought again.

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2. What Information We Collect

Matka Matka only collects the information needed to provide you with the best possible service. A full breakdown is listed below:

Information You Provide Directly

  • Registration details: Name, email address, phone number, and date of birth.
  • Identity Verification: A copy of your national ID or passport (required for the KYC process).
  • Payment Information: Mobile banking number (bKash, Nagad). Full payment data is not stored on our servers.
  • Address: In some cases, residential address information.

Automatically Collected Information

  • Device Information: Device type, operating system, and browser.
  • Log Data: IP address, connection time and date.
  • Usage patterns: Games played and time spent on the platform.
  • Cookie Information: Session data and preference settings.

We never collect your password, full credit card number, or any other highly sensitive information.

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3. Why We Use Your Information

Matka Matka uses your information for the following purposes:

Purpose Data Used Basis
Account Management Name, email, phone Contractual Requirement
Payment Processing Mobile number, transaction data Contractual Requirement
Identity Verification (KYC) ID document, date of birth Legal Obligation
Customer Support All profile information Legitimate Interest
Security & Fraud Prevention IP, Device Information Legitimate Interest
Responsible Gaming Monitoring Gaming History Legal Obligation

If Matka Matka ever wishes to use your information for marketing purposes, your explicit consent will always be obtained first. You may opt out of marketing communications at any time.

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4. Data Sharing & Third Parties

Let's be straightforward – Matka Matka does not sell your data. Never. However, in certain limited circumstances, information may be shared with trusted partners:

  • Payment service providers (bKash, Nagad): Only the information strictly necessary to complete a transaction.
  • Identity verification service: For the KYC process, under a strict confidentiality agreement.
  • IT Infrastructure Provider: For hosting and security services, with limited access.
  • Legal Authorities: Only when required by a court order or legal obligation.

Every third-party partner of Matka Matka is bound by a strict data protection agreement. They are not permitted to use your information for any purpose beyond what is specified.

Matka Matka does not share your information with any advertising networks or data brokers.

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5. Data Retention & Security

Matka Matka follows the highest industry standards to protect your information. Our security measures include:

  • Encryption: AES-256 encryption is applied to all data transfers and storage.
  • HTTPS: The entire website runs on HTTPS protocol.
  • Access Control: Only employees who require access to data are permitted to do so.
  • Regular Audits: Security assessments are conducted by independent third parties.
  • Two-step verification: Two-Factor Authentication is mandatory for access to sensitive systems.
  • Backup: Encrypted backups stored in secure data centres.

How long is your data retained?

Data for active accounts is retained for as long as the account remains open. After an account is closed, certain data may be kept for legal compliance purposes (typically up to 5 years). Personalisation data can be deleted upon your request.

Keep your account password secure and never share it with anyone. The Matka Matka support team will never ask for your password.

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6. Cookie Policy

Cookies are small text files stored in your browser. Matka Matka uses cookies to ensure a smooth user experience. A full description of our cookies is provided below:

Analytics and marketing cookies are optional. You can manage them through your browser settings or our cookie preferences page. Essential cookies cannot be disabled, as the site will not function properly without them.

7. Your Data Rights

At Matka Matka, you have full control over your personal information. We honour the following rights:

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Right of Access

Request to see what information we hold about you.

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Right to Rectification

Request a correction if any of your information is inaccurate.

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Right to Erasure

Request deletion of your data under applicable circumstances.

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Right to Restrict Processing

Request to restrict how your data is used for specific purposes.

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Right to Data Portability

Request to receive your information in a structured, portable format.

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Right to Object

Object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, email us at [email protected] or reach out via live chat. Matka Matka commits to responding within 30 business days.

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8. Protection of Minors' Data

Matka Matka strictly prohibits access by anyone under the age of 18. We never knowingly collect personal information from minors.

If a parent or legal guardian believes their child under the age of 18 has registered on Matka Matka, please notify our support team immediately. We will promptly close the account and delete all associated data.

Please ensure that minors cannot access Matka Matka on your device. Use a PIN or password to lock your device if necessary.

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9. Policy Changes & Contact

Matka Matka may update this Privacy Policy from time to time. For any significant changes, we will:

  • We will display a notice on the website.
  • We will send a notification to your registered email address.
  • The effective date will be updated at the top of this page whenever changes are made.

For any questions or concerns regarding this Privacy Policy, please contact our data protection team:

  • Email: [email protected]
  • Subject: Type "Question about Privacy Policy"
  • Live Chat: Available 24/7

Matka Matka commits to resolving any privacy-related complaints within 30 business days.

Related Pages
🛡️
Your Data Is Secure
SSL 256-bit
Your data is never sold
Regular Security Audits
Compliance with International Standards
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Play with Confidence

Matka Matka respects your privacy.

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Your information is in the safest hands at Matka Matka. Join today and enjoy your favourite games in a trusted environment.

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